Services
Remote IT support built around real business problems.
Choose support for a specific issue, a new workstation, or recurring help for your business. Scope and authorization are confirmed before work begins.
01
Remote Computer Support
Diagnosis and troubleshooting for common Windows workstation problems.
- Windows errors
- Slow or malfunctioning PCs
- Software installation
- Printer problems
- Browser issues
- Remote-work apps
02
Microsoft 365 & Business Email
Setup and troubleshooting for Microsoft 365, Outlook, and business email configuration.
- Microsoft 365 setup
- Outlook troubleshooting
- Account configuration
- Email-delivery issues
- MX records
- SPF-related configuration
03
Computer & Workstation Setup
Prepare a new or replacement Windows computer for business use.
- Windows configuration
- System updates
- Approved software
- Browser setup
- Printer setup
- Remote-work preparation
04
DNS, Domains & Cloudflare
Investigate website or email problems caused by domain and DNS configuration.
- DNS records
- Nameservers
- Cloudflare settings
- SSL issues
- Domain connections
- Website connectivity
05
Remote Support & ScreenConnect
Authorized remote support configuration and troubleshooting for business environments.
- ScreenConnect / ConnectWise Control
- Remote access configuration
- Workstation support
- Connection troubleshooting
06
Ongoing Small-Business IT Support
Flexible recurring assistance for businesses that need dependable remote support without a full-time internal IT employee.
- User support
- Workstation troubleshooting
- Software configuration
- Computer onboarding
- Routine technical assistance
- Custom support plans
Not sure which service fits?
Send us the symptoms and we’ll help define the scope.